fix: use single-image wording for 1-image quote flow

core/pydantic_ai_agent.py

@@ -2019,6 +2019,8 @@ class CustomerServiceAgent:
         return any(k in text for k in finish_keywords)
 
     def _build_collect_ack(self, count: int) -> str:
+        if count <= 1:
+            return "收到这张图了，你还有图就继续发；发完我再一起给你报价。"
         templates = [
             "收到，这边先记下了（已收{n}张）。你继续发，等你发完我再一起给你打包报价。",
             "好的，当前这批先收到了（第{n}张）。还有图就继续发，发齐我一次性给你总价。",
@@ -2027,6 +2029,8 @@ class CustomerServiceAgent:
         return random.choice(templates).format(n=count)
 
     def _build_collect_remind(self, count: int) -> str:
+        if count <= 1:
+            return "需求我记下了。你如果还有图继续发，发完回我“发完了”，我给你报价。"
         templates = [
             "需求我记下了（当前共{n}张图）。你继续发齐，发完回我“发完了”，我一次性给你总价。",
             "好的，这条需求也加上了（现在{n}张）。等你说发完，我立刻统一报价。",
@@ -2103,6 +2107,15 @@ class CustomerServiceAgent:
         single_total = round((total_suggest + extra) / 5) * 5
         req_hit = "、".join(req_fee.get("hits", [])) if req_fee.get("hits") else ""
 
+        # 单图时不要使用“分图/这批/A-B方案”措辞，避免客户误解为多图。
+        if len(results) == 1:
+            line = detail_lines[0].replace("图1：", "这张：")
+            lines = [f"给你报下这张：{line.split('：', 1)[1]}"]
+            if req_hit:
+                lines.append(f"按你的需求另加{extra}元（{req_hit}）。")
+            lines.append(f"这张做下来共{single_total}元，可以的话我马上安排。")
+            return "\n".join(lines)
+
         lines = ["先给你分图报下："]
         lines.extend(detail_lines)
         if req_hit:

tests/test_batch_quote_reply_format.py

@@ -61,6 +61,29 @@ class BatchQuoteReplyFormatTest(unittest.IsolatedAsyncioTestCase):
         self.assertIn("打包", reply)
         self.assertIn("共", reply)
 
+    async def test_single_image_reply_avoids_batch_wording(self):
+        agent = CustomerServiceAgent()
+        results = [
+            (
+                "https://img.alicdn.com/a.jpg",
+                {
+                    "complexity": "normal",
+                    "reason": "常规处理",
+                    "price_suggest": 20,
+                },
+            )
+        ]
+        reply = agent._build_batch_quote_reply(
+            results=results,
+            total_suggest=20,
+            bundle_price=20,
+            req_fee={"extra": 0, "hits": []},
+        )
+        self.assertIn("这张", reply)
+        self.assertNotIn("这批", reply)
+        self.assertNotIn("先给你分图报下", reply)
+        self.assertNotIn("可选：A", reply)
+
 
 if __name__ == "__main__":
     unittest.main(verbosity=2)