feat: add richer clarification replies for ambiguous customer intent

tests/test_regression_pipeline.py

@@ -139,6 +139,33 @@ class RegressionPipelineTest(unittest.IsolatedAsyncioTestCase):
         self.assertIn("50", resp.reply)
         agent._quote_pending_images.assert_awaited()
 
+    async def test_find_image_not_edit_conflict_triggers_clarification(self):
+        agent = CustomerServiceAgent()
+        st = agent._get_conversation_state(self.customer_id)
+        st.pending_image_urls = ["https://img.alicdn.com/a.jpg"]
+        st.pending_requirements = []
+        agent._sync_pending_quote_state(self.customer_id, st)
+        agent._quote_pending_images = AsyncMock(return_value={"reply": "不该触发", "need_transfer": False})
+
+        msg = CustomerMessage(
+            msg_id="m6",
+            acc_id="test_shop",
+            msg="我要你帮我找图，不是让你做图",
+            from_id=self.customer_id,
+            from_name="t",
+            cy_id=self.customer_id,
+            acc_type="AliWorkbench",
+            msg_type=0,
+            cy_name="t",
+            goods_name="专业找图",
+            goods_order="",
+        )
+        resp = await agent.process_message(msg)
+        self.assertTrue(resp.should_reply)
+        self.assertIn("找图", resp.reply)
+        self.assertIn("不是做图", resp.reply)
+        agent._quote_pending_images.assert_not_awaited()
+
     async def test_pending_state_restore(self):
         db.update_pending_quote_state(self.customer_id, ["u1", "u2"], ["r1"])
         agent = CustomerServiceAgent()