refactor: extract tool registration implementations from agent
This commit is contained in:
679
core/agent_tools.py
Normal file
679
core/agent_tools.py
Normal file
@@ -0,0 +1,679 @@
|
||||
from __future__ import annotations
|
||||
|
||||
from typing import Any
|
||||
|
||||
from pydantic_ai import RunContext
|
||||
|
||||
from db.customer_risk_db import risk_db
|
||||
from services.service_tuhui_upload import upload_to_tuhui
|
||||
from core.order_helpers import parse_order_info
|
||||
|
||||
|
||||
def register_tools(agent) -> None:
|
||||
"""注册所有 Tool，让 Agent 可以主动调用。"""
|
||||
|
||||
@agent.agent.tool
|
||||
async def analyze_image(ctx: RunContext[Any], image_url: str) -> str:
|
||||
"""
|
||||
分析客户发来的图片复杂度，用于报价。
|
||||
收到图片URL时调用此工具，返回复杂度和建议报价。
|
||||
"""
|
||||
try:
|
||||
from image.image_analyzer import image_analyzer
|
||||
result = await image_analyzer.analyze(image_url)
|
||||
complexity_label = {
|
||||
"simple": "简单（画面干净）",
|
||||
"normal": "一般复杂度",
|
||||
"complex": "细节偏多",
|
||||
"hard": "非常复杂",
|
||||
}.get(result["complexity"], result["complexity"])
|
||||
# 持久化图片URL和复杂度，重启后仍能记住这张图
|
||||
try:
|
||||
from db.customer_db import db
|
||||
db.update_last_image(
|
||||
ctx.deps.from_id,
|
||||
image_url,
|
||||
complexity=result["complexity"],
|
||||
gemini_prompt=result.get("gemini_prompt", ""),
|
||||
aspect_ratio=result.get("aspect_ratio", "1:1"),
|
||||
perspective=result.get("perspective", "no"),
|
||||
)
|
||||
except Exception:
|
||||
pass
|
||||
|
||||
# 存图片类型到客户画像
|
||||
try:
|
||||
from db.customer_db import db as _db
|
||||
if result.get("subject"):
|
||||
_db.add_image_type(ctx.deps.from_id, result["subject"])
|
||||
except Exception:
|
||||
pass
|
||||
|
||||
# 在 workflow 里创建待处理任务（付款后自动触发 Gemini）
|
||||
try:
|
||||
from core.workflow import workflow
|
||||
await workflow.image_analysis_result(
|
||||
customer_id=ctx.deps.from_id,
|
||||
image_url=image_url,
|
||||
complexity=result["complexity"],
|
||||
acc_id=ctx.deps.acc_id,
|
||||
acc_type=ctx.deps.platform,
|
||||
gemini_prompt=result.get("gemini_prompt", ""),
|
||||
aspect_ratio=result.get("aspect_ratio", "1:1"),
|
||||
perspective=result.get("perspective", "no"),
|
||||
proc_type=result.get("proc_type", ""),
|
||||
subject=result.get("subject", ""),
|
||||
quality=result.get("quality", ""),
|
||||
)
|
||||
print(f"[Agent] Workflow 任务已创建 | 客户: {ctx.deps.from_id} | 比例: {result.get('aspect_ratio')} | 透视: {result.get('perspective')} | 图片: {image_url[:60]}...")
|
||||
except Exception as e:
|
||||
print(f"[Agent] Workflow 任务创建失败: {e}")
|
||||
|
||||
# 组装给 AI 的分析报告
|
||||
risk = result.get("risk", "none")
|
||||
has_face = result.get("has_face", "no")
|
||||
feasibility = result.get("feasibility", "yes")
|
||||
note = result.get("note", "")
|
||||
|
||||
lines = [
|
||||
f"图片主体：{result['subject'] or '未识别'}",
|
||||
f"处理类型：{result['proc_type'] or '高清修复'}",
|
||||
f"原图质量：{result['quality'] or '未知'}",
|
||||
f"图片类型：{result.get('category', '') or '通用'}",
|
||||
f"图片尺寸：{(result.get('width') or 0)}x{(result.get('height') or 0)}（{result.get('megapixels', 0.0)}MP）",
|
||||
f"含人脸：{'是' if has_face == 'yes' else '否'}",
|
||||
f"复杂度：{complexity_label}",
|
||||
f"原因：{result['reason']}",
|
||||
]
|
||||
if result.get("size_surcharge"):
|
||||
lines.append(f"尺寸加价：+{result['size_surcharge']}元")
|
||||
if result.get("size_note"):
|
||||
lines.append(f"尺寸提示：{result['size_note']}")
|
||||
try:
|
||||
st = agent._get_conversation_state(ctx.deps.from_id)
|
||||
if isinstance(result.get("price_min"), (int, float)):
|
||||
st.last_min_price = int(result.get("price_min") or 0)
|
||||
try:
|
||||
from db.customer_db import db as _db
|
||||
_db.update_last_min_price(ctx.deps.from_id, st.last_min_price)
|
||||
except Exception:
|
||||
pass
|
||||
except Exception:
|
||||
pass
|
||||
|
||||
# 根据可做性和风险等级给 AI 不同的行动指引
|
||||
if feasibility == "no":
|
||||
if "敏感" in (note or ""):
|
||||
lines.append("【拒绝】图片含敏感/黄色/擦边内容，不接单。")
|
||||
lines.append("→ 直接拒绝，不说「发图来看看」，自然回复如：这类不做/不接。")
|
||||
else:
|
||||
lines.append("【无法处理】此图无法处理（纯黑/纯白/完全损坏/要找原始RAW文件）。")
|
||||
lines.append("→ 告知客户无法处理，建议换图或说明原因，不要报价。")
|
||||
elif risk == "high":
|
||||
lines.append(f"【高风险】此图处理风险高：{note or 'AI修复后效果不能保证与原图一致'}")
|
||||
lines.append(f"建议报价：{result['price_suggest']}元")
|
||||
lines.append("→ 先自然说明风险（人脸/效果可能不完美），再报价，满意再拍。话术自然。")
|
||||
elif risk == "low":
|
||||
lines.append(f"【低风险-含人脸】修复后人脸相似度约70-90%，效果不稳定。")
|
||||
lines.append(f"建议报价：{result['price_suggest']}元")
|
||||
lines.append(f"→ 报价时自然加一句风险提示（人脸可能有轻微变化、满意再付等）")
|
||||
else:
|
||||
# 无风险，正常报价
|
||||
base_price = result.get('price_suggest', 20)
|
||||
text_surcharge = result.get('text_surcharge', 0)
|
||||
layer_surcharge = result.get('layer_surcharge', 0)
|
||||
total_price = base_price + text_surcharge + layer_surcharge
|
||||
|
||||
# 构建报价说明
|
||||
price_explanation = f"建议报价：{total_price}元"
|
||||
if text_surcharge > 0:
|
||||
price_explanation += f"（含文字处理 +{text_surcharge}元）"
|
||||
if layer_surcharge > 0:
|
||||
price_explanation += f"（含分层 +{layer_surcharge}元）"
|
||||
|
||||
lines.append(price_explanation)
|
||||
|
||||
# 添加文字数量说明
|
||||
text_amount = result.get('text_amount', 'none')
|
||||
if text_amount != 'none':
|
||||
lines.append(f"文字数量：{text_amount}，需要精细处理")
|
||||
|
||||
if feasibility == "partial":
|
||||
lines.append(f"⚠️ 此图有一定难度：{note or '效果可能不完美'}，回复时可加「效果不满意退款」")
|
||||
if note and note not in ("无", ""):
|
||||
lines.append(f"提示：{note}")
|
||||
lines.append(f"【立刻回复客户报价 {total_price} 元，话术自然多变】")
|
||||
|
||||
return "\n".join(lines)
|
||||
except Exception as e:
|
||||
return f"图片分析失败: {e}，请根据经验判断报价"
|
||||
|
||||
@agent.agent.tool
|
||||
async def get_customer_info(ctx: RunContext[Any], customer_id: str) -> str:
|
||||
"""
|
||||
查询客户历史信息：消费记录、性格标签、报价历史等。
|
||||
对话开始时或需要了解客户背景时调用。
|
||||
"""
|
||||
try:
|
||||
from db.customer_db import db
|
||||
return db.get_profile_text(customer_id)
|
||||
except Exception as e:
|
||||
return f"查询失败: {e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def transfer_to_human(ctx: RunContext[Any]) -> str:
|
||||
"""
|
||||
转接人工客服。
|
||||
遇到退款/投诉/情绪激动/复杂售后时调用。
|
||||
"""
|
||||
return "TRANSFER_REQUESTED"
|
||||
|
||||
@agent.agent.tool
|
||||
async def get_customer_risk_profile(ctx: RunContext[Any], customer_id: str = "") -> str:
|
||||
"""查询客户风控画像：退款/不付款/差评/人工黑名单等。"""
|
||||
cid = customer_id or ctx.deps.from_id
|
||||
try:
|
||||
info = risk_db.evaluate_customer(cid)
|
||||
return (
|
||||
f"客户:{cid}\n"
|
||||
f"不接单:{'是' if info.get('do_not_serve') else '否'}\n"
|
||||
f"风险等级:{info.get('computed_level','low')} 分数:{info.get('computed_score',0)}\n"
|
||||
f"近30天退款:{info.get('refund_30d',0)}\n"
|
||||
f"近7天未付款下单:{info.get('unpaid_7d',0)}\n"
|
||||
f"近90天差评:{info.get('bad_review_90d',0)}\n"
|
||||
f"备注:{info.get('note','') or '无'}"
|
||||
)
|
||||
except Exception as e:
|
||||
return f"查询风控画像失败: {e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def mark_customer_risk(
|
||||
ctx: RunContext[Any],
|
||||
customer_id: str,
|
||||
do_not_serve: bool = False,
|
||||
risk_level: str = "low",
|
||||
risk_score: int = 0,
|
||||
note: str = "",
|
||||
tag: str = "",
|
||||
) -> str:
|
||||
"""人工标记客户风控画像（不接单/高风险/备注标签）。"""
|
||||
try:
|
||||
tags = [tag] if tag else []
|
||||
risk_db.set_profile(
|
||||
customer_id=customer_id,
|
||||
do_not_serve=do_not_serve,
|
||||
risk_level=risk_level,
|
||||
risk_score=risk_score,
|
||||
note=note,
|
||||
tags=tags,
|
||||
)
|
||||
return "风控画像已更新"
|
||||
except Exception as e:
|
||||
return f"更新风控画像失败: {e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def record_customer_risk_event(
|
||||
ctx: RunContext[Any],
|
||||
customer_id: str,
|
||||
event_type: str,
|
||||
event_count: int = 1,
|
||||
note: str = "",
|
||||
) -> str:
|
||||
"""记录风控事件：refund/unpaid_order/bad_review/blacklist_hit 等。"""
|
||||
try:
|
||||
risk_db.record_event(
|
||||
customer_id=customer_id,
|
||||
event_type=event_type,
|
||||
event_count=event_count,
|
||||
note=note,
|
||||
)
|
||||
return "风控事件已记录"
|
||||
except Exception as e:
|
||||
return f"记录风控事件失败: {e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def save_customer_note(
|
||||
ctx: RunContext[Any],
|
||||
customer_id: str,
|
||||
note: str
|
||||
) -> str:
|
||||
"""
|
||||
记录客户关键信息到画像（邮箱/微信/特殊需求等）。
|
||||
客户提供联系方式或重要信息时调用。
|
||||
"""
|
||||
try:
|
||||
from db.customer_db import db
|
||||
db.add_note(customer_id, note)
|
||||
return "已记录"
|
||||
except Exception as e:
|
||||
return f"记录失败: {e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def update_contact_info(
|
||||
ctx: RunContext[Any],
|
||||
customer_id: str,
|
||||
contact_type: str,
|
||||
value: str
|
||||
) -> str:
|
||||
"""
|
||||
更新客户联系方式。
|
||||
当客户说出邮箱/手机/微信时调用，比正则提取更准确。
|
||||
|
||||
contact_type 枚举值：
|
||||
email - 邮箱
|
||||
phone - 手机号
|
||||
wechat - 微信号
|
||||
"""
|
||||
try:
|
||||
from db.customer_db import db
|
||||
if contact_type == "email":
|
||||
db.update_email(customer_id, value)
|
||||
elif contact_type == "phone":
|
||||
db.update_phone(customer_id, value)
|
||||
elif contact_type == "wechat":
|
||||
db.update_wechat(customer_id, value)
|
||||
else:
|
||||
return f"未知联系方式类型: {contact_type}"
|
||||
return f"已保存 {contact_type}: {value}"
|
||||
except Exception as e:
|
||||
return f"保存失败: {e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def record_quote(
|
||||
ctx: RunContext[Any],
|
||||
customer_id: str,
|
||||
price: int,
|
||||
description: str = ""
|
||||
) -> str:
|
||||
"""
|
||||
记录本次报价到客户画像，用于后续对话保持价格一致。
|
||||
每次给客户报价后调用。
|
||||
|
||||
Args:
|
||||
customer_id: 客户ID
|
||||
price: 报价金额（元）
|
||||
description: 报价描述，如"单图处理"/"三图打包"
|
||||
"""
|
||||
try:
|
||||
from db.customer_db import db
|
||||
db.update_last_price(customer_id, price)
|
||||
if description:
|
||||
db.add_note(customer_id, f"报价 {price}元（{description}）")
|
||||
# 同步到内存状态
|
||||
state = agent.conversations.get(customer_id)
|
||||
if state:
|
||||
state.last_price = price
|
||||
return f"已记录报价 {price}元"
|
||||
except Exception as e:
|
||||
return f"记录失败: {e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def process_image_gemini(ctx: RunContext[Any], customer_id: str = "") -> str:
|
||||
"""
|
||||
触发 Gemini 作图处理。客户付款后或说「安排一下」「处理一下」时调用。
|
||||
会从客户档案读取上次发图的 URL 和处理参数（提示词、比例、透视），启动 Gemini 流程。
|
||||
处理完成后会自动发图给客户。
|
||||
"""
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不自动作图"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不自动作图"
|
||||
cid = customer_id or ctx.deps.from_id
|
||||
try:
|
||||
from core.workflow import workflow
|
||||
ok = await workflow.trigger_processing_on_payment(
|
||||
customer_id=cid,
|
||||
acc_id=ctx.deps.acc_id,
|
||||
acc_type=ctx.deps.platform,
|
||||
)
|
||||
if ok:
|
||||
return "已安排，稍后发你"
|
||||
return "该客户暂无待处理图片，请先发图"
|
||||
except Exception as e:
|
||||
return f"触发作图失败: {e}，请稍后重试或转人工"
|
||||
|
||||
@agent.agent_pricing.tool
|
||||
async def analyze_image_pricing(ctx: RunContext[Any], image_url: str) -> str:
|
||||
try:
|
||||
from image.image_analyzer import image_analyzer
|
||||
result = await image_analyzer.analyze(image_url)
|
||||
if result.get("feasibility") == "no" or result.get("risk") == "high":
|
||||
return "该图风险高或不可做：不报价，建议换图或转人工评估。"
|
||||
if not result.get("success", False):
|
||||
return "图片识别异常：先不报价，建议客户重发更清晰图片。"
|
||||
p = result.get("price_suggest", 20)
|
||||
try:
|
||||
st = agent._get_conversation_state(ctx.deps.from_id)
|
||||
if isinstance(result.get("price_min"), (int, float)):
|
||||
st.last_min_price = int(result.get("price_min") or 0)
|
||||
try:
|
||||
from db.customer_db import db as _db
|
||||
_db.update_last_min_price(ctx.deps.from_id, st.last_min_price)
|
||||
except Exception:
|
||||
pass
|
||||
except Exception:
|
||||
pass
|
||||
return f"建议报价：{p}元"
|
||||
except Exception as e:
|
||||
return f"图片分析失败: {e}"
|
||||
|
||||
@agent.agent_pricing.tool
|
||||
async def record_quote_pricing(
|
||||
ctx: RunContext[Any],
|
||||
customer_id: str,
|
||||
price: int,
|
||||
description: str = ""
|
||||
) -> str:
|
||||
try:
|
||||
from db.customer_db import db
|
||||
db.update_last_price(customer_id, price)
|
||||
return "ok"
|
||||
except Exception as e:
|
||||
return f"记录失败: {e}"
|
||||
|
||||
@agent.agent_processing.tool
|
||||
async def process_image_gemini_run(ctx: RunContext[Any], customer_id: str = "") -> str:
|
||||
"""触发 Gemini 作图处理（processing agent 专用入口）。"""
|
||||
return await process_image_gemini(ctx, customer_id)
|
||||
|
||||
@agent.agent_similar.tool
|
||||
async def recommend_similar(ctx: RunContext[Any], hint: str = "") -> str:
|
||||
try:
|
||||
return "有类似款，拍下我发你参考图。"
|
||||
except Exception as e:
|
||||
return f"推荐失败: {e}"
|
||||
|
||||
@agent.agent_order.tool
|
||||
async def handle_order(ctx: RunContext[Any], raw_msg: str = "") -> str:
|
||||
try:
|
||||
info = parse_order_info(raw_msg or "")
|
||||
paid_kw = ["等待发货", "已付款", "付款成功", "买家已付款"]
|
||||
if any(k in (info.get("pay_status", "") or "") for k in paid_kw) or any(k in (info.get("order_status", "") or "") for k in paid_kw):
|
||||
return "已安排，稍后发你"
|
||||
return ""
|
||||
except Exception:
|
||||
return ""
|
||||
|
||||
@agent.agent_risk.tool
|
||||
async def risk_filter(ctx: RunContext[Any], text: str = "") -> str:
|
||||
return "这类不做哈，政治/敏感内容都不接。"
|
||||
|
||||
@agent.agent_risk.tool
|
||||
async def get_customer_risk_profile_risk(ctx: RunContext[Any], customer_id: str = "") -> str:
|
||||
return await get_customer_risk_profile(ctx, customer_id)
|
||||
|
||||
@agent.agent_risk.tool
|
||||
async def mark_customer_risk_risk(
|
||||
ctx: RunContext[Any],
|
||||
customer_id: str,
|
||||
do_not_serve: bool = False,
|
||||
risk_level: str = "low",
|
||||
risk_score: int = 0,
|
||||
note: str = "",
|
||||
tag: str = "",
|
||||
) -> str:
|
||||
return await mark_customer_risk(
|
||||
ctx=ctx,
|
||||
customer_id=customer_id,
|
||||
do_not_serve=do_not_serve,
|
||||
risk_level=risk_level,
|
||||
risk_score=risk_score,
|
||||
note=note,
|
||||
tag=tag,
|
||||
)
|
||||
|
||||
@agent.agent_risk.tool
|
||||
async def record_customer_risk_event_risk(
|
||||
ctx: RunContext[Any],
|
||||
customer_id: str,
|
||||
event_type: str,
|
||||
event_count: int = 1,
|
||||
note: str = "",
|
||||
) -> str:
|
||||
return await record_customer_risk_event(
|
||||
ctx=ctx,
|
||||
customer_id=customer_id,
|
||||
event_type=event_type,
|
||||
event_count=event_count,
|
||||
note=note,
|
||||
)
|
||||
|
||||
@agent.agent.tool
|
||||
async def remove_background(ctx: RunContext[Any], image_url: str) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""【独立工具】去背景，输出白底图。客户只要去背景时调用。"""
|
||||
try:
|
||||
from image.image_tools import remove_background as _rb
|
||||
r = await _rb(image_url)
|
||||
if r["success"]:
|
||||
return f"去背景完成，已保存。自然回复客户好了发你"
|
||||
return f"去背景失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"去背景失败：{e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def perspective_correct(ctx: RunContext[Any], image_url: str) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""【独立工具】透视矫正。输入需白底图，输出展平图。"""
|
||||
try:
|
||||
from image.image_tools import perspective_correct as _pc
|
||||
r = await _pc(image_url)
|
||||
if r["success"]:
|
||||
return f"透视矫正完成。自然回复客户好了"
|
||||
return f"透视矫正失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"透视矫正失败：{e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def extract_pattern_tool(
|
||||
ctx: RunContext[Any],
|
||||
image_url: str,
|
||||
prompt: str = "",
|
||||
aspect_ratio: str = "1:1"
|
||||
) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""【独立工具】印花提取/主处理。按提示词和比例处理。"""
|
||||
try:
|
||||
from image.image_tools import extract_pattern
|
||||
r = await extract_pattern(image_url, prompt=prompt, aspect_ratio=aspect_ratio)
|
||||
if r["success"]:
|
||||
return f"提取完成。自然回复客户好了发你"
|
||||
return f"提取失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"提取失败：{e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def enhance_image_tool(ctx: RunContext[Any], image_url: str) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""【独立工具】高清增强。客户只要清晰化时调用。"""
|
||||
try:
|
||||
from image.image_tools import enhance_image
|
||||
r = await enhance_image(image_url)
|
||||
if r["success"]:
|
||||
return f"高清增强完成。自然回复客户好了"
|
||||
return f"增强失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"增强失败：{e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def color_match_tool(
|
||||
ctx: RunContext[Any],
|
||||
orig_url: str,
|
||||
result_url: str,
|
||||
strength: float = 0.75
|
||||
) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""【独立工具】颜色匹配。将 result 色调匹配到 orig。"""
|
||||
try:
|
||||
from image.image_tools import color_match_images
|
||||
r = await color_match_images(orig_url, result_url, strength=strength)
|
||||
if r["success"]:
|
||||
return f"颜色匹配完成"
|
||||
return f"颜色匹配失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"颜色匹配失败：{e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def trim_border_tool(ctx: RunContext[Any], image_url: str) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""【独立工具】裁切四周背景边（白/黄/米等）。"""
|
||||
try:
|
||||
from image.image_tools import trim_border
|
||||
r = await trim_border(image_url)
|
||||
if r["success"]:
|
||||
return f"裁边完成"
|
||||
return f"裁边失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"裁边失败：{e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def vectorize_to_eps_tool(ctx: RunContext[Any], image_url: str) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""【独立工具】矢量化 - 将图片转为 EPS 矢量文件。客户要做矢量图、转 EPS、转 AI 格式时调用。"""
|
||||
try:
|
||||
from image.image_tools import vectorize_to_eps
|
||||
r = await vectorize_to_eps(image_url)
|
||||
if r["success"]:
|
||||
return f"矢量化完成，已生成 EPS 文件。自然回复客户好了发你"
|
||||
return f"矢量化失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"矢量化失败：{e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def meitu_enhance_tool(
|
||||
ctx: RunContext[Any],
|
||||
image_url: str,
|
||||
mode: str = "standard"
|
||||
) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""
|
||||
【独立工具】美图画质增强。客户要画质增强、清晰化、美图处理时调用。
|
||||
|
||||
Args:
|
||||
image_url: 图片 URL 或本地路径
|
||||
mode: 处理模式。crystal(极速重绘) standard(标准) enhance(增强) hdr(HDR) portrait(人像优化)
|
||||
"""
|
||||
try:
|
||||
from image.image_tools import meitu_enhance
|
||||
r = await meitu_enhance(image_url, mode=mode)
|
||||
if r["success"]:
|
||||
return f"画质增强完成。自然回复客户好了发你"
|
||||
return f"画质增强失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"画质增强失败：{e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def resize_image(
|
||||
ctx: RunContext[Any],
|
||||
image_url: str,
|
||||
width: int,
|
||||
height: int = 0
|
||||
) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""
|
||||
改图片尺寸。客户说「改成1920x1080」「弄成横图」「改下尺寸」时调用。
|
||||
|
||||
Args:
|
||||
image_url: 图片URL（客户刚发的图，或从对话中获取）
|
||||
width: 目标宽度（像素），如 1920
|
||||
height: 目标高度（0=按宽度等比缩放），如 1080
|
||||
|
||||
常用尺寸：1920x1080(横屏) 1080x1920(竖屏) 2000x2000(方图)
|
||||
"""
|
||||
try:
|
||||
from image.image_processor import image_processor
|
||||
result = await image_processor.resize(image_url, width, height)
|
||||
if result["success"]:
|
||||
return f"改尺寸完成：{width}x{height}，已保存。自然回复客户改好了"
|
||||
else:
|
||||
return f"改尺寸失败：{result['message']}，告知客户稍后重试"
|
||||
except Exception as e:
|
||||
return f"改尺寸失败：{e}"
|
||||
|
||||
@agent.agent.tool
|
||||
async def calculate_bulk_price(
|
||||
ctx: RunContext[Any],
|
||||
image_count: int,
|
||||
complexities: str = ""
|
||||
) -> str:
|
||||
"""
|
||||
计算多图打包价格。
|
||||
客户要做多张图时调用，返回建议总价。
|
||||
|
||||
Args:
|
||||
image_count: 图片数量
|
||||
complexities: 各图复杂度，逗号分隔，如 "normal,complex,simple"
|
||||
没有识别结果时留空，按平均价格估算
|
||||
"""
|
||||
if image_count <= 0:
|
||||
return "图片数量无效"
|
||||
|
||||
# 各复杂度单价（必须为5的整数倍）
|
||||
unit_price = {"simple": 15, "normal": 20, "complex": 25, "hard": 30}
|
||||
default_unit = 20 # 没有识别结果时的默认单价
|
||||
|
||||
if complexities:
|
||||
levels = [c.strip() for c in complexities.split(",")]
|
||||
total = sum(unit_price.get(lv, default_unit) for lv in levels)
|
||||
else:
|
||||
total = image_count * default_unit
|
||||
|
||||
# 打包优惠：3张以上9折，5张以上8折，价格必须为5的整数倍
|
||||
if image_count >= 5:
|
||||
discounted = round(total * 0.8 / 5) * 5
|
||||
tip = f"（{image_count}张8折优惠）"
|
||||
elif image_count >= 3:
|
||||
discounted = round(total * 0.9 / 5) * 5
|
||||
tip = f"（{image_count}张9折优惠）"
|
||||
else:
|
||||
discounted = round(total / 5) * 5
|
||||
tip = ""
|
||||
|
||||
return f"建议打包报价：{discounted}元{tip}（原价{total}元）"
|
||||
@@ -81,7 +81,6 @@ load_dotenv()
|
||||
from services.service_tuhui_upload import upload_to_tuhui
|
||||
from core.workflow_router import get_workflow_router
|
||||
from core.workflow_router import get_workflow_router
|
||||
from db.customer_risk_db import risk_db
|
||||
|
||||
# ========== 企业微信通知 ==========
|
||||
_WECHAT_WEBHOOK = os.getenv("WECHAT_WEBHOOK", "")
|
||||
@@ -585,673 +584,8 @@ class CustomerServiceAgent:
|
||||
|
||||
def _register_tools(self):
|
||||
"""注册所有 Tool，让 Agent 可以主动调用"""
|
||||
|
||||
|
||||
@self.agent.tool
|
||||
async def analyze_image(ctx: RunContext[AgentDeps], image_url: str) -> str:
|
||||
"""
|
||||
分析客户发来的图片复杂度，用于报价。
|
||||
收到图片URL时调用此工具，返回复杂度和建议报价。
|
||||
"""
|
||||
try:
|
||||
from image.image_analyzer import image_analyzer
|
||||
result = await image_analyzer.analyze(image_url)
|
||||
complexity_label = {
|
||||
"simple": "简单（画面干净）",
|
||||
"normal": "一般复杂度",
|
||||
"complex": "细节偏多",
|
||||
"hard": "非常复杂",
|
||||
}.get(result["complexity"], result["complexity"])
|
||||
# 持久化图片URL和复杂度，重启后仍能记住这张图
|
||||
try:
|
||||
from db.customer_db import db
|
||||
db.update_last_image(
|
||||
ctx.deps.from_id,
|
||||
image_url,
|
||||
complexity=result["complexity"],
|
||||
gemini_prompt=result.get("gemini_prompt", ""),
|
||||
aspect_ratio=result.get("aspect_ratio", "1:1"),
|
||||
perspective=result.get("perspective", "no"),
|
||||
)
|
||||
except Exception:
|
||||
pass
|
||||
|
||||
# 存图片类型到客户画像
|
||||
try:
|
||||
from db.customer_db import db as _db
|
||||
if result.get("subject"):
|
||||
_db.add_image_type(ctx.deps.from_id, result["subject"])
|
||||
except Exception:
|
||||
pass
|
||||
|
||||
# 在 workflow 里创建待处理任务（付款后自动触发 Gemini）
|
||||
try:
|
||||
from core.workflow import workflow
|
||||
await workflow.image_analysis_result(
|
||||
customer_id=ctx.deps.from_id,
|
||||
image_url=image_url,
|
||||
complexity=result["complexity"],
|
||||
acc_id=ctx.deps.acc_id,
|
||||
acc_type=ctx.deps.platform,
|
||||
gemini_prompt=result.get("gemini_prompt", ""),
|
||||
aspect_ratio=result.get("aspect_ratio", "1:1"),
|
||||
perspective=result.get("perspective", "no"),
|
||||
proc_type=result.get("proc_type", ""),
|
||||
subject=result.get("subject", ""),
|
||||
quality=result.get("quality", ""),
|
||||
)
|
||||
print(f"[Agent] Workflow 任务已创建 | 客户: {ctx.deps.from_id} | 比例: {result.get('aspect_ratio')} | 透视: {result.get('perspective')} | 图片: {image_url[:60]}...")
|
||||
except Exception as e:
|
||||
print(f"[Agent] Workflow 任务创建失败: {e}")
|
||||
|
||||
# 组装给 AI 的分析报告
|
||||
risk = result.get("risk", "none")
|
||||
has_face = result.get("has_face", "no")
|
||||
feasibility = result.get("feasibility", "yes")
|
||||
note = result.get("note", "")
|
||||
|
||||
lines = [
|
||||
f"图片主体：{result['subject'] or '未识别'}",
|
||||
f"处理类型：{result['proc_type'] or '高清修复'}",
|
||||
f"原图质量：{result['quality'] or '未知'}",
|
||||
f"图片类型：{result.get('category', '') or '通用'}",
|
||||
f"图片尺寸：{(result.get('width') or 0)}x{(result.get('height') or 0)}（{result.get('megapixels', 0.0)}MP）",
|
||||
f"含人脸：{'是' if has_face == 'yes' else '否'}",
|
||||
f"复杂度：{complexity_label}",
|
||||
f"原因：{result['reason']}",
|
||||
]
|
||||
if result.get("size_surcharge"):
|
||||
lines.append(f"尺寸加价：+{result['size_surcharge']}元")
|
||||
if result.get("size_note"):
|
||||
lines.append(f"尺寸提示：{result['size_note']}")
|
||||
try:
|
||||
st = self._get_conversation_state(ctx.deps.from_id)
|
||||
if isinstance(result.get("price_min"), (int, float)):
|
||||
st.last_min_price = int(result.get("price_min") or 0)
|
||||
try:
|
||||
from db.customer_db import db as _db
|
||||
_db.update_last_min_price(ctx.deps.from_id, st.last_min_price)
|
||||
except Exception:
|
||||
pass
|
||||
except Exception:
|
||||
pass
|
||||
|
||||
# 根据可做性和风险等级给 AI 不同的行动指引
|
||||
if feasibility == "no":
|
||||
if "敏感" in (note or ""):
|
||||
lines.append("【拒绝】图片含敏感/黄色/擦边内容，不接单。")
|
||||
lines.append("→ 直接拒绝，不说「发图来看看」，自然回复如：这类不做/不接。")
|
||||
else:
|
||||
lines.append("【无法处理】此图无法处理（纯黑/纯白/完全损坏/要找原始RAW文件）。")
|
||||
lines.append("→ 告知客户无法处理，建议换图或说明原因，不要报价。")
|
||||
elif risk == "high":
|
||||
lines.append(f"【高风险】此图处理风险高：{note or 'AI修复后效果不能保证与原图一致'}")
|
||||
lines.append(f"建议报价：{result['price_suggest']}元")
|
||||
lines.append("→ 先自然说明风险（人脸/效果可能不完美），再报价，满意再拍。话术自然。")
|
||||
elif risk == "low":
|
||||
lines.append(f"【低风险-含人脸】修复后人脸相似度约70-90%，效果不稳定。")
|
||||
lines.append(f"建议报价：{result['price_suggest']}元")
|
||||
lines.append(f"→ 报价时自然加一句风险提示（人脸可能有轻微变化、满意再付等）")
|
||||
else:
|
||||
# 无风险，正常报价
|
||||
base_price = result.get('price_suggest', 20)
|
||||
text_surcharge = result.get('text_surcharge', 0)
|
||||
layer_surcharge = result.get('layer_surcharge', 0)
|
||||
total_price = base_price + text_surcharge + layer_surcharge
|
||||
|
||||
# 构建报价说明
|
||||
price_explanation = f"建议报价：{total_price}元"
|
||||
if text_surcharge > 0:
|
||||
price_explanation += f"（含文字处理 +{text_surcharge}元）"
|
||||
if layer_surcharge > 0:
|
||||
price_explanation += f"（含分层 +{layer_surcharge}元）"
|
||||
|
||||
lines.append(price_explanation)
|
||||
|
||||
# 添加文字数量说明
|
||||
text_amount = result.get('text_amount', 'none')
|
||||
if text_amount != 'none':
|
||||
lines.append(f"文字数量：{text_amount}，需要精细处理")
|
||||
|
||||
if feasibility == "partial":
|
||||
lines.append(f"⚠️ 此图有一定难度：{note or '效果可能不完美'}，回复时可加「效果不满意退款」")
|
||||
if note and note not in ("无", ""):
|
||||
lines.append(f"提示：{note}")
|
||||
lines.append(f"【立刻回复客户报价 {total_price} 元，话术自然多变】")
|
||||
|
||||
return "\n".join(lines)
|
||||
except Exception as e:
|
||||
return f"图片分析失败: {e}，请根据经验判断报价"
|
||||
|
||||
@self.agent.tool
|
||||
async def get_customer_info(ctx: RunContext[AgentDeps], customer_id: str) -> str:
|
||||
"""
|
||||
查询客户历史信息：消费记录、性格标签、报价历史等。
|
||||
对话开始时或需要了解客户背景时调用。
|
||||
"""
|
||||
try:
|
||||
from db.customer_db import db
|
||||
return db.get_profile_text(customer_id)
|
||||
except Exception as e:
|
||||
return f"查询失败: {e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def transfer_to_human(ctx: RunContext[AgentDeps]) -> str:
|
||||
"""
|
||||
转接人工客服。
|
||||
遇到退款/投诉/情绪激动/复杂售后时调用。
|
||||
"""
|
||||
return "TRANSFER_REQUESTED"
|
||||
|
||||
@self.agent.tool
|
||||
async def get_customer_risk_profile(ctx: RunContext[AgentDeps], customer_id: str = "") -> str:
|
||||
"""查询客户风控画像：退款/不付款/差评/人工黑名单等。"""
|
||||
cid = customer_id or ctx.deps.from_id
|
||||
try:
|
||||
info = risk_db.evaluate_customer(cid)
|
||||
return (
|
||||
f"客户:{cid}\n"
|
||||
f"不接单:{'是' if info.get('do_not_serve') else '否'}\n"
|
||||
f"风险等级:{info.get('computed_level','low')} 分数:{info.get('computed_score',0)}\n"
|
||||
f"近30天退款:{info.get('refund_30d',0)}\n"
|
||||
f"近7天未付款下单:{info.get('unpaid_7d',0)}\n"
|
||||
f"近90天差评:{info.get('bad_review_90d',0)}\n"
|
||||
f"备注:{info.get('note','') or '无'}"
|
||||
)
|
||||
except Exception as e:
|
||||
return f"查询风控画像失败: {e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def mark_customer_risk(
|
||||
ctx: RunContext[AgentDeps],
|
||||
customer_id: str,
|
||||
do_not_serve: bool = False,
|
||||
risk_level: str = "low",
|
||||
risk_score: int = 0,
|
||||
note: str = "",
|
||||
tag: str = "",
|
||||
) -> str:
|
||||
"""人工标记客户风控画像（不接单/高风险/备注标签）。"""
|
||||
try:
|
||||
tags = [tag] if tag else []
|
||||
risk_db.set_profile(
|
||||
customer_id=customer_id,
|
||||
do_not_serve=do_not_serve,
|
||||
risk_level=risk_level,
|
||||
risk_score=risk_score,
|
||||
note=note,
|
||||
tags=tags,
|
||||
)
|
||||
return "风控画像已更新"
|
||||
except Exception as e:
|
||||
return f"更新风控画像失败: {e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def record_customer_risk_event(
|
||||
ctx: RunContext[AgentDeps],
|
||||
customer_id: str,
|
||||
event_type: str,
|
||||
event_count: int = 1,
|
||||
note: str = "",
|
||||
) -> str:
|
||||
"""记录风控事件：refund/unpaid_order/bad_review/blacklist_hit 等。"""
|
||||
try:
|
||||
risk_db.record_event(
|
||||
customer_id=customer_id,
|
||||
event_type=event_type,
|
||||
event_count=event_count,
|
||||
note=note,
|
||||
)
|
||||
return "风控事件已记录"
|
||||
except Exception as e:
|
||||
return f"记录风控事件失败: {e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def save_customer_note(
|
||||
ctx: RunContext[AgentDeps],
|
||||
customer_id: str,
|
||||
note: str
|
||||
) -> str:
|
||||
"""
|
||||
记录客户关键信息到画像（邮箱/微信/特殊需求等）。
|
||||
客户提供联系方式或重要信息时调用。
|
||||
"""
|
||||
try:
|
||||
from db.customer_db import db
|
||||
db.add_note(customer_id, note)
|
||||
return "已记录"
|
||||
except Exception as e:
|
||||
return f"记录失败: {e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def update_contact_info(
|
||||
ctx: RunContext[AgentDeps],
|
||||
customer_id: str,
|
||||
contact_type: str,
|
||||
value: str
|
||||
) -> str:
|
||||
"""
|
||||
更新客户联系方式。
|
||||
当客户说出邮箱/手机/微信时调用，比正则提取更准确。
|
||||
|
||||
contact_type 枚举值：
|
||||
email - 邮箱
|
||||
phone - 手机号
|
||||
wechat - 微信号
|
||||
"""
|
||||
try:
|
||||
from db.customer_db import db
|
||||
if contact_type == "email":
|
||||
db.update_email(customer_id, value)
|
||||
elif contact_type == "phone":
|
||||
db.update_phone(customer_id, value)
|
||||
elif contact_type == "wechat":
|
||||
db.update_wechat(customer_id, value)
|
||||
else:
|
||||
return f"未知联系方式类型: {contact_type}"
|
||||
return f"已保存 {contact_type}: {value}"
|
||||
except Exception as e:
|
||||
return f"保存失败: {e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def record_quote(
|
||||
ctx: RunContext[AgentDeps],
|
||||
customer_id: str,
|
||||
price: int,
|
||||
description: str = ""
|
||||
) -> str:
|
||||
"""
|
||||
记录本次报价到客户画像，用于后续对话保持价格一致。
|
||||
每次给客户报价后调用。
|
||||
|
||||
Args:
|
||||
customer_id: 客户ID
|
||||
price: 报价金额（元）
|
||||
description: 报价描述，如"单图处理"/"三图打包"
|
||||
"""
|
||||
try:
|
||||
from db.customer_db import db
|
||||
db.update_last_price(customer_id, price)
|
||||
if description:
|
||||
db.add_note(customer_id, f"报价 {price}元（{description}）")
|
||||
# 同步到内存状态
|
||||
state = self.conversations.get(customer_id)
|
||||
if state:
|
||||
state.last_price = price
|
||||
return f"已记录报价 {price}元"
|
||||
except Exception as e:
|
||||
return f"记录失败: {e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def process_image_gemini(ctx: RunContext[AgentDeps], customer_id: str = "") -> str:
|
||||
"""
|
||||
触发 Gemini 作图处理。客户付款后或说「安排一下」「处理一下」时调用。
|
||||
会从客户档案读取上次发图的 URL 和处理参数（提示词、比例、透视），启动 Gemini 流程。
|
||||
处理完成后会自动发图给客户。
|
||||
"""
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不自动作图"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不自动作图"
|
||||
cid = customer_id or ctx.deps.from_id
|
||||
try:
|
||||
from core.workflow import workflow
|
||||
ok = await workflow.trigger_processing_on_payment(
|
||||
customer_id=cid,
|
||||
acc_id=ctx.deps.acc_id,
|
||||
acc_type=ctx.deps.platform,
|
||||
)
|
||||
if ok:
|
||||
return "已安排，稍后发你"
|
||||
return "该客户暂无待处理图片，请先发图"
|
||||
except Exception as e:
|
||||
return f"触发作图失败: {e}，请稍后重试或转人工"
|
||||
|
||||
@self.agent_pricing.tool
|
||||
async def analyze_image_pricing(ctx: RunContext[AgentDeps], image_url: str) -> str:
|
||||
try:
|
||||
from image.image_analyzer import image_analyzer
|
||||
result = await image_analyzer.analyze(image_url)
|
||||
if result.get("feasibility") == "no" or result.get("risk") == "high":
|
||||
return "该图风险高或不可做：不报价，建议换图或转人工评估。"
|
||||
if not result.get("success", False):
|
||||
return "图片识别异常：先不报价，建议客户重发更清晰图片。"
|
||||
p = result.get("price_suggest", 20)
|
||||
try:
|
||||
st = self._get_conversation_state(ctx.deps.from_id)
|
||||
if isinstance(result.get("price_min"), (int, float)):
|
||||
st.last_min_price = int(result.get("price_min") or 0)
|
||||
try:
|
||||
from db.customer_db import db as _db
|
||||
_db.update_last_min_price(ctx.deps.from_id, st.last_min_price)
|
||||
except Exception:
|
||||
pass
|
||||
except Exception:
|
||||
pass
|
||||
return f"建议报价：{p}元"
|
||||
except Exception as e:
|
||||
return f"图片分析失败: {e}"
|
||||
|
||||
@self.agent_pricing.tool
|
||||
async def record_quote_pricing(
|
||||
ctx: RunContext[AgentDeps],
|
||||
customer_id: str,
|
||||
price: int,
|
||||
description: str = ""
|
||||
) -> str:
|
||||
try:
|
||||
from db.customer_db import db
|
||||
db.update_last_price(customer_id, price)
|
||||
return "ok"
|
||||
except Exception as e:
|
||||
return f"记录失败: {e}"
|
||||
|
||||
@self.agent_processing.tool
|
||||
async def process_image_gemini_run(ctx: RunContext[AgentDeps], customer_id: str = "") -> str:
|
||||
"""触发 Gemini 作图处理（processing agent 专用入口）。"""
|
||||
return await process_image_gemini(ctx, customer_id)
|
||||
|
||||
@self.agent_similar.tool
|
||||
async def recommend_similar(ctx: RunContext[AgentDeps], hint: str = "") -> str:
|
||||
try:
|
||||
return "有类似款，拍下我发你参考图。"
|
||||
except Exception as e:
|
||||
return f"推荐失败: {e}"
|
||||
|
||||
@self.agent_order.tool
|
||||
async def handle_order(ctx: RunContext[AgentDeps], raw_msg: str = "") -> str:
|
||||
try:
|
||||
info = parse_order_info(raw_msg or "")
|
||||
paid_kw = ["等待发货", "已付款", "付款成功", "买家已付款"]
|
||||
if any(k in (info.get("pay_status", "") or "") for k in paid_kw) or any(k in (info.get("order_status", "") or "") for k in paid_kw):
|
||||
return "已安排，稍后发你"
|
||||
return ""
|
||||
except Exception:
|
||||
return ""
|
||||
|
||||
@self.agent_risk.tool
|
||||
async def risk_filter(ctx: RunContext[AgentDeps], text: str = "") -> str:
|
||||
return "这类不做哈，政治/敏感内容都不接。"
|
||||
|
||||
@self.agent_risk.tool
|
||||
async def get_customer_risk_profile_risk(ctx: RunContext[AgentDeps], customer_id: str = "") -> str:
|
||||
return await get_customer_risk_profile(ctx, customer_id)
|
||||
|
||||
@self.agent_risk.tool
|
||||
async def mark_customer_risk_risk(
|
||||
ctx: RunContext[AgentDeps],
|
||||
customer_id: str,
|
||||
do_not_serve: bool = False,
|
||||
risk_level: str = "low",
|
||||
risk_score: int = 0,
|
||||
note: str = "",
|
||||
tag: str = "",
|
||||
) -> str:
|
||||
return await mark_customer_risk(
|
||||
ctx=ctx,
|
||||
customer_id=customer_id,
|
||||
do_not_serve=do_not_serve,
|
||||
risk_level=risk_level,
|
||||
risk_score=risk_score,
|
||||
note=note,
|
||||
tag=tag,
|
||||
)
|
||||
|
||||
@self.agent_risk.tool
|
||||
async def record_customer_risk_event_risk(
|
||||
ctx: RunContext[AgentDeps],
|
||||
customer_id: str,
|
||||
event_type: str,
|
||||
event_count: int = 1,
|
||||
note: str = "",
|
||||
) -> str:
|
||||
return await record_customer_risk_event(
|
||||
ctx=ctx,
|
||||
customer_id=customer_id,
|
||||
event_type=event_type,
|
||||
event_count=event_count,
|
||||
note=note,
|
||||
)
|
||||
|
||||
@self.agent.tool
|
||||
async def remove_background(ctx: RunContext[AgentDeps], image_url: str) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""【独立工具】去背景，输出白底图。客户只要去背景时调用。"""
|
||||
try:
|
||||
from image.image_tools import remove_background as _rb
|
||||
r = await _rb(image_url)
|
||||
if r["success"]:
|
||||
return f"去背景完成，已保存。自然回复客户好了发你"
|
||||
return f"去背景失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"去背景失败：{e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def perspective_correct(ctx: RunContext[AgentDeps], image_url: str) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""【独立工具】透视矫正。输入需白底图，输出展平图。"""
|
||||
try:
|
||||
from image.image_tools import perspective_correct as _pc
|
||||
r = await _pc(image_url)
|
||||
if r["success"]:
|
||||
return f"透视矫正完成。自然回复客户好了"
|
||||
return f"透视矫正失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"透视矫正失败：{e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def extract_pattern_tool(
|
||||
ctx: RunContext[AgentDeps],
|
||||
image_url: str,
|
||||
prompt: str = "",
|
||||
aspect_ratio: str = "1:1"
|
||||
) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""【独立工具】印花提取/主处理。按提示词和比例处理。"""
|
||||
try:
|
||||
from image.image_tools import extract_pattern
|
||||
r = await extract_pattern(image_url, prompt=prompt, aspect_ratio=aspect_ratio)
|
||||
if r["success"]:
|
||||
return f"提取完成。自然回复客户好了发你"
|
||||
return f"提取失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"提取失败：{e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def enhance_image_tool(ctx: RunContext[AgentDeps], image_url: str) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""【独立工具】高清增强。客户只要清晰化时调用。"""
|
||||
try:
|
||||
from image.image_tools import enhance_image
|
||||
r = await enhance_image(image_url)
|
||||
if r["success"]:
|
||||
return f"高清增强完成。自然回复客户好了"
|
||||
return f"增强失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"增强失败：{e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def color_match_tool(
|
||||
ctx: RunContext[AgentDeps],
|
||||
orig_url: str,
|
||||
result_url: str,
|
||||
strength: float = 0.75
|
||||
) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""【独立工具】颜色匹配。将 result 色调匹配到 orig。"""
|
||||
try:
|
||||
from image.image_tools import color_match_images
|
||||
r = await color_match_images(orig_url, result_url, strength=strength)
|
||||
if r["success"]:
|
||||
return f"颜色匹配完成"
|
||||
return f"颜色匹配失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"颜色匹配失败：{e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def trim_border_tool(ctx: RunContext[AgentDeps], image_url: str) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""【独立工具】裁切四周背景边（白/黄/米等）。"""
|
||||
try:
|
||||
from image.image_tools import trim_border
|
||||
r = await trim_border(image_url)
|
||||
if r["success"]:
|
||||
return f"裁边完成"
|
||||
return f"裁边失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"裁边失败：{e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def vectorize_to_eps_tool(ctx: RunContext[AgentDeps], image_url: str) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""【独立工具】矢量化 - 将图片转为 EPS 矢量文件。客户要做矢量图、转 EPS、转 AI 格式时调用。"""
|
||||
try:
|
||||
from image.image_tools import vectorize_to_eps
|
||||
r = await vectorize_to_eps(image_url)
|
||||
if r["success"]:
|
||||
return f"矢量化完成，已生成 EPS 文件。自然回复客户好了发你"
|
||||
return f"矢量化失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"矢量化失败：{e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def meitu_enhance_tool(
|
||||
ctx: RunContext[AgentDeps],
|
||||
image_url: str,
|
||||
mode: str = "standard"
|
||||
) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""
|
||||
【独立工具】美图画质增强。客户要画质增强、清晰化、美图处理时调用。
|
||||
|
||||
Args:
|
||||
image_url: 图片 URL 或本地路径
|
||||
mode: 处理模式。crystal(极速重绘) standard(标准) enhance(增强) hdr(HDR) portrait(人像优化)
|
||||
"""
|
||||
try:
|
||||
from image.image_tools import meitu_enhance
|
||||
r = await meitu_enhance(image_url, mode=mode)
|
||||
if r["success"]:
|
||||
return f"画质增强完成。自然回复客户好了发你"
|
||||
return f"画质增强失败：{r['message']}"
|
||||
except Exception as e:
|
||||
return f"画质增强失败：{e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def resize_image(
|
||||
ctx: RunContext[AgentDeps],
|
||||
image_url: str,
|
||||
width: int,
|
||||
height: int = 0
|
||||
) -> str:
|
||||
try:
|
||||
from config.config import IMAGE_MODULE_ENABLED
|
||||
if not IMAGE_MODULE_ENABLED:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
except Exception:
|
||||
return "现在处理模块暂时暂停，先不处理图片"
|
||||
"""
|
||||
改图片尺寸。客户说「改成1920x1080」「弄成横图」「改下尺寸」时调用。
|
||||
|
||||
Args:
|
||||
image_url: 图片URL（客户刚发的图，或从对话中获取）
|
||||
width: 目标宽度（像素），如 1920
|
||||
height: 目标高度（0=按宽度等比缩放），如 1080
|
||||
|
||||
常用尺寸：1920x1080(横屏) 1080x1920(竖屏) 2000x2000(方图)
|
||||
"""
|
||||
try:
|
||||
from image.image_processor import image_processor
|
||||
result = await image_processor.resize(image_url, width, height)
|
||||
if result["success"]:
|
||||
return f"改尺寸完成：{width}x{height}，已保存。自然回复客户改好了"
|
||||
else:
|
||||
return f"改尺寸失败：{result['message']}，告知客户稍后重试"
|
||||
except Exception as e:
|
||||
return f"改尺寸失败：{e}"
|
||||
|
||||
@self.agent.tool
|
||||
async def calculate_bulk_price(
|
||||
ctx: RunContext[AgentDeps],
|
||||
image_count: int,
|
||||
complexities: str = ""
|
||||
) -> str:
|
||||
"""
|
||||
计算多图打包价格。
|
||||
客户要做多张图时调用，返回建议总价。
|
||||
|
||||
Args:
|
||||
image_count: 图片数量
|
||||
complexities: 各图复杂度，逗号分隔，如 "normal,complex,simple"
|
||||
没有识别结果时留空，按平均价格估算
|
||||
"""
|
||||
if image_count <= 0:
|
||||
return "图片数量无效"
|
||||
|
||||
# 各复杂度单价（必须为5的整数倍）
|
||||
unit_price = {"simple": 15, "normal": 20, "complex": 25, "hard": 30}
|
||||
default_unit = 20 # 没有识别结果时的默认单价
|
||||
|
||||
if complexities:
|
||||
levels = [c.strip() for c in complexities.split(",")]
|
||||
total = sum(unit_price.get(lv, default_unit) for lv in levels)
|
||||
else:
|
||||
total = image_count * default_unit
|
||||
|
||||
# 打包优惠：3张以上9折，5张以上8折，价格必须为5的整数倍
|
||||
if image_count >= 5:
|
||||
discounted = round(total * 0.8 / 5) * 5
|
||||
tip = f"（{image_count}张8折优惠）"
|
||||
elif image_count >= 3:
|
||||
discounted = round(total * 0.9 / 5) * 5
|
||||
tip = f"（{image_count}张9折优惠）"
|
||||
else:
|
||||
discounted = round(total / 5) * 5
|
||||
tip = ""
|
||||
|
||||
return f"建议打包报价：{discounted}元{tip}（原价{total}元）"
|
||||
from core.agent_tools import register_tools
|
||||
register_tools(self)
|
||||
|
||||
# 对话状态超过多少小时后重置（避免昨天的售后状态影响今天）
|
||||
CONVERSATION_TIMEOUT_HOURS = 12
|
||||
|
||||
Reference in New Issue
Block a user