feat: alert wecom when no designer is available

services/dispatch_service.py

@@ -3,6 +3,7 @@ import logging
 import httpx
 import asyncio
 from typing import Optional
+from services.service_designer_alert import designer_alert_service
 
 logger = logging.getLogger("cs_agent")
 
@@ -53,6 +54,10 @@ class DispatchService:
                             return designer
 
                         logger.warning(f"[Dispatch]{u_tag} 派单被拒: {data.get('reason')} body={body}")
+                        await designer_alert_service.notify_if_needed(
+                            trigger=f"dispatch_rejected:{data.get('reason') or 'unknown'}",
+                            customer_id=user_id,
+                        )
                         return None
 
                     if response.status_code == 401: