24 lines
1.1 KiB
Python
24 lines
1.1 KiB
Python
async def save_conversation_summary_flow(client, customer_id: str, buyer_msg: str, agent_reply: str):
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"""用 AI 生成一句话对话摘要并持久化。"""
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try:
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from db.customer_db import db
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from openai import AsyncOpenAI
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api_client = AsyncOpenAI(
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api_key=client.agent.api_key if client.agent else None,
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base_url=client.agent.base_url if client.agent else None,
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)
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resp = await api_client.chat.completions.create(
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model=client.agent.model_name if client.agent else "gpt-4o-mini",
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messages=[
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{"role": "system", "content": "用一句话（15字以内）总结这段对话的核心内容，只输出摘要文字。"},
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{"role": "user", "content": f"买家：{buyer_msg}\n客服：{agent_reply}"},
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],
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max_tokens=30,
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temperature=0.3,
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)
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summary = resp.choices[0].message.content.strip()
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db.save_conversation_summary(customer_id, summary)
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except Exception:
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client.logger.debug("保存对话摘要失败(不影响主流程)", exc_info=True)
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