perf: fast-route orchestration and short-reply guard for qingjian

qingjian_cs/app/orchestrator.py

@@ -3,8 +3,15 @@ from __future__ import annotations
 from typing import Any
 
 from .agents import AfterSalesAgent, PreSalesAgent, QuoteAgent, RiskAgent, RouterAgent
+from .config import FAST_ROUTE_ENABLED
 from .models import Decision
-from .rules import detect_intent, detect_order_status
+from .rules import (
+    detect_intent,
+    detect_order_status,
+    has_map_or_political_risk,
+    has_porn_risk,
+    requests_external_contact,
+)
 from .state_machine import evolve_after_sales_state, migrate_state_schema
 from .store import ConversationStore
 
@@ -35,9 +42,13 @@ class Orchestrator:
             "order_status": order_status,
         }
 
-        # 先风控
-        risk_decision = await self.risk.decide(merged_ctx)
-        if risk_decision.action in {"transfer"}:
+        msg = str(context.get("msg", "") or "")
+        goods_name = str(context.get("goods_name", "") or "")
+        risk_hit = has_map_or_political_risk(msg, goods_name) or has_porn_risk(msg) or requests_external_contact(msg)
+
+        # 命中硬风控才调用 RiskAgent，避免每条消息都先走一轮模型。
+        if risk_hit:
+            risk_decision = await self.risk.decide(merged_ctx)
             route = "risk"
             new_state = evolve_after_sales_state(
                 {**prev_state, **(risk_decision.state_patch or {})},
@@ -51,7 +62,23 @@ class Orchestrator:
             self.store.append_event(customer_key, "decision", {"route": route, "action": risk_decision.action, "reason": risk_decision.reason})
             return route, risk_decision, new_state
 
-        route, route_reason = await self.router.route(merged_ctx)
+        route = ""
+        route_reason = ""
+        if FAST_ROUTE_ENABLED:
+            pending_images = int(context.get("pending_images", 0) or 0)
+            auto_quote_trigger = bool(context.get("auto_quote_trigger", False))
+            if intent in {"pricing", "finish_or_quote_trigger"} and (pending_images > 0 or auto_quote_trigger):
+                route = "quote"
+                route_reason = "fast_route_quote_with_pending_images"
+            elif order_status == "refund":
+                route = "after_sales"
+                route_reason = "fast_route_refund"
+            elif intent in {"image", "greeting", "nonsense", "pricing", "finish_or_quote_trigger", "unknown"}:
+                route = "pre_sales"
+                route_reason = "fast_route_common_presales"
+
+        if not route:
+            route, route_reason = await self.router.route(merged_ctx)
 
         if route == "quote":
             decision = await self.quote.decide(merged_ctx)