chore: initial import of standalone agentscope project
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2026-03-02 18:21:40 +08:00
commit a842f1861f
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qingjian_cs/app/rules.py Normal file
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import re
from dataclasses import dataclass
IMAGE_URL_RE = re.compile(r"https?://[^\s]+(?:\.jpg|\.jpeg|\.png|\.webp|\.bmp|\.gif)(?:\?[^\s]*)?", re.I)
SIZE_RE = re.compile(r"(\d+(?:\.\d+)?)\s*(米|m|M)\s*[xX*乘]\s*(\d+(?:\.\d+)?)\s*(米|m|M)")
MAP_POLITICAL_KWS = ["地图", "国界", "边界", "南海", "台湾", "香港", "澳门", "西藏", "新疆", "政治"]
PORN_RISK_KWS = ["", "成人视频", "成人视频", "性爱", "激情", "成人视频"]
EXTERNAL_CONTACT_KWS = ["微信", "vx", "vx", "qq", "手机号", "电话", "加我", "私下"]
PRICE_KWS = ["多少钱", "怎么收费", "报价", "价格", "多少米", "多少"]
GREETING_KWS = ["你好", "您好", "在吗", "在不在", "hello", "hi"]
FINISH_KWS = ["发完了", "没了", "就这些", "报价吧", "可以报价", "先这样"]
NONSENSE_KWS = ["", "", "好的", "ok", "1", "收到"]
@dataclass
class RuleResult:
ignore: bool = False
normalized_msg: str = ""
reason: str = ""
def extract_customer_text_from_shop_card(msg: str) -> str:
if "[进店卡片]" not in (msg or ""):
return ""
prefix = msg.split("#*#[进店卡片]", 1)[0].strip()
if prefix and prefix not in {"你好", "您好", "在吗"}:
return prefix
return prefix
def detect_order_status(order_text: str) -> str:
t = (order_text or "")
if "买家已付款" in t:
return "paid"
if "等待买家付款" in t or "待付款" in t:
return "pending_payment"
if "已退款" in t or "退款" in t:
return "refund"
return "unknown"
def extract_size_pairs_m(msg: str) -> list[tuple[float, float]]:
out: list[tuple[float, float]] = []
for m in SIZE_RE.finditer(msg or ""):
w = float(m.group(1))
h = float(m.group(3))
out.append((w, h))
return out
def has_map_or_political_risk(msg: str, goods_name: str = "") -> bool:
t = f"{msg or ''} {goods_name or ''}".lower()
return any(k.lower() in t for k in MAP_POLITICAL_KWS)
def has_porn_risk(msg: str) -> bool:
t = (msg or "").lower()
return any(k.lower() in t for k in PORN_RISK_KWS)
def requests_external_contact(msg: str) -> bool:
t = (msg or "").lower()
return any(k.lower() in t for k in EXTERNAL_CONTACT_KWS)
def is_meaningless_short(msg: str) -> bool:
t = (msg or "").strip().lower()
if len(t) <= 2:
return True
return t in NONSENSE_KWS
def prefilter_message(msg: str, msg_type: int) -> RuleResult:
m = (msg or "").strip()
if not m:
return RuleResult(ignore=True, reason="empty")
if msg_type not in (0, 1):
return RuleResult(ignore=True, reason="unsupported_msg_type")
if "" in m and " 转交给 " in m:
return RuleResult(ignore=True, reason="transfer_notice")
if "Gemini 店铺消息,跳过" in m:
return RuleResult(ignore=True, reason="system_echo")
if "[进店卡片]" in m:
t = extract_customer_text_from_shop_card(m)
if t:
return RuleResult(ignore=False, normalized_msg=t, reason="shop_card_with_text")
return RuleResult(ignore=True, reason="pure_shop_card")
return RuleResult(ignore=False, normalized_msg=m, reason="normal")
def detect_intent(msg: str) -> str:
m = (msg or "").lower()
if IMAGE_URL_RE.search(m):
return "image"
if any(k in m for k in FINISH_KWS):
return "finish_or_quote_trigger"
if any(k in m for k in PRICE_KWS):
return "pricing"
if any(k in m for k in GREETING_KWS):
return "greeting"
if requests_external_contact(m):
return "external_contact"
if is_meaningless_short(m):
return "nonsense"
return "unknown"
def extract_image_urls(msg: str) -> list[str]:
return IMAGE_URL_RE.findall(msg or "")
def rules_prompt() -> str:
return (
"你是淘宝客服主决策。只输出JSON动作不要解释。\n"
"动作 action 只能是: reply / quote / transfer / noop。\n"
"规则提炼(严格执行):\n"
"1) 客户发图: 先承接, 允许继续收图。\n"
"2) 询价且有图(当前/待处理): 优先 quote。\n"
"3) 无图询价: reply 承接并引导发图。\n"
"4) 客户说发完了/报价吧/没图: 若有待处理图则 quote。\n"
"5) 外部联系方式请求: reply 站内引导, 不给微信QQ手机号。\n"
"6) 地图/政治/黄暴风险: transfer 或拒绝性 reply。\n"
"7) 仅无意义短句(嗯/哦/ok): 给简短自然承接, 不要长回复。\n"
"8) 避免重复同一句; 若上句语义相同则换表达。\n"
"9) 订单已付款: 可回复已安排; 待付款: 提示先付款。\n"
"10) 尺寸明显超大(如>=2m*2m): 提示需补图/重做边缘, 不要直接承诺一模一样。\n"
"11) 店铺差异化: 按 acc_id/persona 口吻回复, 保持真人聊天。\n"
"12) 最终输出只允许一个动作, 不能混合。\n"
"输出格式:\n"
'{"action":"reply|quote|transfer|noop","reply":"","transfer_msg":"","quote_mode":"flush_pending|analyze_current_or_recent|collect_only","reason":""}'
)