feat: use AI-first outbound replies with fallback only on invalid output

qingjian_cs/app/client.py

@@ -99,6 +99,24 @@ class QingjianClient:
             head = head[:max_len].rstrip("，,;；:： ")
         return head or t[:max_len]
 
+    @staticmethod
+    def _is_invalid_ai_reply(text: str) -> bool:
+        t = str(text or "").strip().lower()
+        if not t:
+            return True
+        if "i noticed that you have interrupted me" in t:
+            return True
+        if t.startswith("action:") or t.startswith("{"):
+            return True
+        return False
+
+    def _fallback_reply(self, action: str) -> str:
+        if action == "quote":
+            return "我先看下，马上给你报价。"
+        if action == "transfer":
+            return "我给你转人工处理哈。"
+        return "收到，我先看一下哈。"
+
     def _is_outbound_echo(self, data: dict, msg: str) -> bool:
         """
         轻简可能会把我方刚发送文本回推为“收到消息”。
@@ -159,27 +177,31 @@ class QingjianClient:
         )
 
         if decision.action == "transfer":
-            text = decision.transfer_msg or "我给你转接人工处理哈。"
+            text = (decision.transfer_msg or "").strip()
+            if self._is_invalid_ai_reply(text):
+                text = self._fallback_reply("transfer")
             await self.send_reply(data, text, trace_id=trace_id)
             self.last_reply_key[key] = text
             await post_tianwang_callback("message_processed", data, extra={"trace_id": trace_id, "route": route, "action": "transfer", "reply": text})
             return
 
         if decision.action == "quote":
-            if decision.reply:
+            text = (decision.reply or "").strip()
-                await self.send_reply(data, decision.reply, trace_id=trace_id)
+            if self._is_invalid_ai_reply(text):
-            quote_text = "图我收齐了，我这边看完马上给你报具体价格。"
+                text = self._fallback_reply("quote")
-            if self.last_reply_key.get(key) != quote_text:
+            if self.last_reply_key.get(key) != text:
-                await self.send_reply(data, quote_text, trace_id=trace_id)
+                await self.send_reply(data, text, trace_id=trace_id)
-                self.last_reply_key[key] = quote_text
+                self.last_reply_key[key] = text
-            await post_tianwang_callback("message_processed", data, extra={"trace_id": trace_id, "route": route, "action": "quote", "reply": quote_text})
+            await post_tianwang_callback("message_processed", data, extra={"trace_id": trace_id, "route": route, "action": "quote", "reply": text})
             return
 
         if decision.action == "noop":
             await post_tianwang_callback("message_processed", data, extra={"trace_id": trace_id, "route": route, "action": "noop", "reply": ""})
             return
 
-        text = decision.reply or "收到，我先看一下哈，稍等哈。"
+        text = (decision.reply or "").strip()
+        if self._is_invalid_ai_reply(text):
+            text = self._fallback_reply("reply")
         if self.last_reply_key.get(key) != text:
             await self.send_reply(data, text, trace_id=trace_id)
             self.last_reply_key[key] = text