Files
tw/config/system_inquiry_rules.json

21 lines
429 B
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{
"enabled": true,
"default_action": "silent",
"default_reply": "您好,这边已收到询单消息,稍后由人工客服跟进处理。",
"sender_keywords": [
"系统客服",
"官方客服",
"平台客服",
"机器人客服",
"商家客服系统"
],
"message_keywords": [
"系统询单",
"代客咨询",
"平台代问",
"系统代发",
"客服询单"
],
"shops": {}
}